The promise of AI is electrifying, and every forward-thinking organization wants to harness its power. But here at GHIT DIGITAL, we know that simply acquiring AI solutions isn't enough. A crucial, often overlooked, step is AI-readiness. Before AI can truly deliver on your expectations, your enterprise content must be AI-enabled. Let's explore the GHIT DIGITAL AI-readiness framework that ensures your investments yield maximum impact.
AI-readiness isn't just a buzzword; it's a transformative step for businesses. While many organizations aren't yet AI-enabled, GHIT DIGITAL helps you get there. To truly capitalize on AI's potential, your enterprise data, infrastructure, and workforce must be primed.
- Quality Data is Key: You've heard "garbage in, garbage out." This couldn't be truer for AI. GHIT DIGITAL emphasizes that high-quality, curated, and AI-ready content is paramount for effective AI outputs. We help you transform both structured and unstructured data into insightful decision-making assets.
- A Framework for Success: With GHIT DIGITAL, you build AI-readiness on a strong foundation: robust infrastructure, quality content, clear governance, ethical practices, and an upskilled team. This ensures your AI implementation is secure, responsible, and impactful.
Your content's AI-readiness is the master key to unlocking AI's full potential. It's about aligning your organizational data, infrastructure, and workforce to effectively leverage AI technologies. By focusing on our five key pillars – infrastructure, AI-ready content, governance, ethics, and skills – you ensure your AI investments with GHIT DIGITAL achieve maximum impact.
GHIT DIGITAL empowers organizations to:
Being AI-ready with GHIT DIGITAL means your enterprise content is configured so that high-quality, relevant, and secure data seamlessly feeds into AI systems, enabling them to deliver on every promise.
AI is incredibly powerful, but only when it has the right fuel. The reality is, quality data doesn't magically appear in your enterprise content; it has to be readied. GHIT DIGITAL is uniquely positioned to help you transform your data for this endeavor.
Unlocking the insights from your enterprise content drives operational and analytical outcomes that open incredible opportunities. There's a common misconception that anything in a repository or database can be dumped into an AI engine, and it will learn everything. Unfortunately, that's not how it works. First, it's not economically feasible, and second, AI models demand clean data. The "garbage-in, garbage-out" principle means that without prepared data, you won't see the accurate, enhanced AI outputs you're looking for.
To capitalize on AI's power, your enterprise data must be machine-ready. There's a vital data translation that needs to occur: content created for human consumption must be processed for a computer. As our GHIT DIGITAL AI product manager explains, "Consider a document full of text and images. When retrieving content for an LLM, we need to understand its meaning and context and select only the relevant aspects."
Additionally, you need to select the right content to feed the machine. Starting a new model is a significant undertaking, requiring precise data to train, test, and fine-tune the system. It's a science, and you want to avoid overfitting or underfitting the model. With too much of the wrong information – sometimes called 'anecdata' – generative AI (gen AI) outputs begin to decline.
Once GHIT DIGITAL helps you prepare the right content for machines, you can begin implementing the truly impactful services AI offers.
"There's a misconception that everything in a repository and database can be thrown into an AI engine, and it's going to learn everything. Unfortunately, that’s not how it works."
Content, in both structured and unstructured formats, holds vital enterprise data. However, a significant portion – research suggests less than 10% of unstructured data – is currently being extrapolated for business processes or decision-making, despite accounting for 80% of data sources.
Imagine freeing all that inaccessible, unused data using gen AI! With unstructured data predicted to grow exponentially, the business implications of fully capitalizing on the data you already own are astounding. Once AI can access and activate these data sources, organizations can draw insights at scale and benefit from the semantic relationships AI can connect.
For example, once your data is GHIT DIGITAL AI-ready, AI agents gain the necessary context to make enhanced decisions and take action. Additionally, more intelligent search results become possible with AI’s ability to mine and interpret data not just from traditional structured sources, but also from trickier unstructured documents. Without depending on narrowly defined metadata, you can gain a fuller picture of relationships between previously unconnected data points, making it possible to find information based on connections rather than just specific search criteria.
Leveraging our extensive expertise in both content and AI, GHIT DIGITAL has developed a unique view into AI-readiness. Our evaluation framework is built upon five critical pillars:
Infrastructure speaks to your technical readiness. To leverage AI securely, organizations need a robust, comprehensive infrastructure to manage data, along with the right tools. Your databases need to be secure, compliant, and scalable – ready for business booms or declines.
With GHIT DIGITAL, we help you establish the right infrastructure (often a federated, cloud-native content services platform). This allows you to deploy modular services that transform enterprise content into machine-usable formats. This means extracting key data, enriching it with metadata, and storing it in a structured way that AI systems can easily access and interpret. With content processed and indexed this way, AI systems can establish real-time connections, retrieve contextually relevant information, and operate on content that’s secure, scalable, and audit-ready. This is precisely where GHIT DIGITAL Content Intelligence can be a game-changer.
Having AI-ready content is a crucial technical hurdle that GHIT DIGITAL helps you clear. Content must be curated and enriched for high-quality AI output.
Imagine a major retail company needing to automate metadata generation and enhance product catalog insights. By transforming their enterprise content into AI-ready assets with GHIT DIGITAL, that content can seamlessly drive innovation and operational efficiency. Through automated metadata tagging, product details can be accurately extracted and structured across diverse formats, while contextual enrichment identifies key attributes like brands, specifications, and categories. These improvements enable precise data classification, enhanced natural language search accuracy, and bolster the performance of recommendation engines. The result? Reliable product data, improved search relevance, and personalized recommendations that elevate the customer experience and support smarter, AI-driven business processes.
Governance overlaps both technical and business readiness, representing a great responsibility when it comes to governing AI. From monitoring data access and detecting malicious incursions to ensuring responsible AI practices throughout the organization, GHIT DIGITAL helps you establish strict standards that enable safe and secure AI implementation.
When incorporating AI into products and daily operations, we help you develop clear guidelines for your teams to mitigate AI-related risks. An AI council, which GHIT DIGITAL can help you establish, can oversee AI incorporation and implementation, ensuring guidelines reflect technological advancements and law changes. Adhering to organizational security and compliance standards is essential, and GHIT DIGITAL provides robust policies and technical tools to build a strong foundation for secure AI.
You need a strong ethical foundation – it’s critical to delivering on responsible AI. Ethical AI is a common point of concern for customers, and GHIT DIGITAL prioritizes honesty, bias mitigation, and explainability.
If an AI engine is going to make a decision or recommendation, you need to understand how it reached that conclusion and what benchmarks confirm its accuracy. Being ready from an ethics standpoint means having clear guardrails in place.
GHIT DIGITAL's AI standards include transparency, data ownership, honesty, verifiable results, privacy and security, and governance. We believe AI should be:
GHIT DIGITAL AI-ready businesses can support quality AI outputs with ethical data, and proactively monitor for issues like bias. Our solutions also help AI models defend against situations where users might try to use disingenuous prompts to access unauthorized information. The implications are very real for many industries, including financial services, insurance, and higher education. From historical redlining practices to fraudulent claims and student evaluations, the stakes are high, and the data feeding an AI model must be protected against bias and tainted information.
With AI capabilities emerging across every industry, you can't fully realize AI ambitions without the right people. While competition for AI talent is fierce, GHIT DIGITAL offers alternative routes: upskilling and adopting user-friendly interfaces. We help you level up your workforce's AI knowledge, and with intuitive interfaces like point-and-click, low-code tools, everyday business users can effectively leverage AI.
Once your enterprise achieves AI-readiness with GHIT DIGITAL, the exciting work of building an AI-powered workplace begins. New processes – new possibilities, even – are on the table. At a high level, your employees and customers will benefit from greater efficiency and visibility, including:
Additionally, GHIT DIGITAL AI experts have identified four particularly appealing areas:
- Comprehensive Intelligent Search: A more intelligent search is a top desire from AI users. GHIT DIGITAL helps you implement solutions that can surface, govern, and derive intelligence from content, significantly impacting your innovation goals. Users want natural language, conversational search, to ask for information, and get the right answer back, even if data is scattered. GHIT DIGITAL enables AI to provide quick, contextual recommendations, guidance, or even actionable insight. Our solutions, like GHIT DIGITAL Knowledge Discovery, can intuit more insightful relationships among data points, regardless of where content is housed. Gen AI can then take search to the next level by providing direct insights and answers.
- Intelligent Search in Action: Imagine reviewing 1,000 legal contracts for language around land ownership. Instead of keyword searches or manual review, the GHIT DIGITAL AI-empowered worker directs the system: "What are the key terms and conditions related to land ownership transfer in our standard property contracts?" Within seconds, results are retrieved, allowing the employee to quickly review and extract valuable information.
- Smarter Automation: GHIT DIGITAL's modern content management solutions have native automation capabilities that unlock structured and unstructured data to create relationships and drive new business processes. Using GHIT DIGITAL AI agents behind the scenes helps move processes forward. And it's not just pure automation; AI can amplify and augment your people, making them faster and more effective. AI models can even understand how a process works and recommend flow changes based on what they've learned."With gen AI, GHIT DIGITAL can now give structure to what was previously unstructured. We can read – literally read and process – all of the petabytes of content and images, interpret them, and enable organizations to understand what’s inside them and drive greater automation."
- Intelligence Beyond Metadata: With GHIT DIGITAL AI-ready content, your entire information lifecycle gets an upgrade. The relationships built between data points and understood by AI create opportunities for enhanced content management, processes, search, and governance. For example, AI enriches your workstream via:
- Content Management: A higher volume and deeper value of information can be organized, recognized, extracted, and activated from unstructured content, leading to more comprehensive content management and better decision-making.
- Processes: More complex processes can be automated with AI’s ability to make sense of connected and relevant data from unstructured content, in addition to its ability to use human-like intelligence to propel workflow1s.
GHIT DIGITAL understands how to leverage AI effectively across an enterprise. We guide organizations through different levels of AI execution as they gain confidence and competence:
Data powers AI, and data comes from content. This is why GHIT DIGITAL, as experts in digital content and information management, is uniquely positioned to help our customers capitalize on AI's power. As stewards of the data you trust us with, we've committed to building better experiences, better insights, and better efficiencies into our platform so you can capture the benefits promised by AI.
"At GHIT DIGITAL, we believe that unlocking the intelligence within your enterprise content and data is the key to driving innovation and achieving sustainable growth," says [Insert GHIT DIGITAL Leadership Quote/Name here, e.g., "our CEO"]. "Our GHIT DIGITAL platform is designed to connect your content, processes, and applications – turning structured and unstructured data into strategic insights that power smarter decisions while driving automation enterprise-wide."
In short: It's not just about managing content; it's about transforming it into a strategic advantage. GHIT DIGITAL's cloud-native services are designed to enrich content and apply the power of AI.
Is your enterprise content AI-ready? GHIT DIGITAL can help you get there.
Set up a GHIT DIGITAL Demo today!
Feel free to call+1 201.792.8924 ; +91 9315952386
Write to us at Monika@GHIT.digital or Contact@GHIT.digital for no obligation discovery conversation. You are welcome to share your RFPs/RPQs for us to review and respond on time.
